Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.At the Start screen, type Windows Update.Step 1: Check for the latest driver update through Windows Updates. The second setting on the left column is Airplane mode.Meanwhile here are a few other things that should help: ( Click here to find and install, if you have done that yet) Have you updated the wireless drivers from the HP website using the Ethernet/wired internet? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.). ![]() What is the product number of your device? Use this link to find it: You for showing your interest in the HP Forums,ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
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